• 12, Ayyavoo Street, Thiru Vi Ka Nagar, Chennai-600011
  • +91 9282 14 8899 / +91 92444 44388

IVR stands for interactive voice response. The essence of this system is that an interaction takes place with customers without being live. By speech recognition or a dial pad customers are able to interact. This is a technology that has really taken off in a big way as companies are exploring the possibilities and advantages of the use. It is not only time management or reducing costs, you can work on the advantages of IVR in a number of ways.

VR Plan

Rs.25,960 Net Payable for 1 year (inclusive of G.S.T)

Accessible and easy to use

It would be pretty much difficult for companies to make a move towards switched automated system. But if you have subscription based plans we feel it simplifies the process. We are of the opinion that companies can take the advantage without worrying too much about the technical side.

Customer service at an improved level

With IVR a specific and more direct approach is advocated towards customers. It gives a feeling to the customers that they are being attended to. On the other hand if customers call up with specific questions, we assure that a fast and a quick response is initiated. The best part is that calls are answered at the first ring which reduces the waiting time for both company and the customers.

Customer access at an unlimited level

With IVR customers can access it round the day. No amount of holidays can disrupt the activity in any way. As a customer if you want the help is there all around the day.

Free Call Value

2,000 minutes per month

IVR Charges

Rs. 0.85 Per Minute

Number

10 Digit VR

Call forwarding users allowed

10

Welcome Message

Yes

Unlimited Level IVR

Yes

Pre-IVR Announcement

Yes

IVR Widgets

Yes

Sticky Agent

Yes

Black List

Yes

White List

Yes

Call Back Request

Yes

Advance Call Forwarding

Yes

Real Time Call Logs

Yes

Geographic Barring

Yes

Set Working Hours

Yes

After Working Hours IVR

Yes

Voicemail on Email

Yes

Call Conference

Yes

Set Max Call Duration

Yes

Holiday Mode

Yes

Cyclical forwarding option

Yes

Call Recording Feature

Yes

Auto reply SMS Feature

Yes

Free Call Value

2,000 minutes per month

Yearly Rental

Rs. 18,000

Plan term

12 Months

Security fee

Rs. 1,500

One time set up

Rs. 2,500

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12, Ayyavoo Street, Thiru Vi Ka Nagar, Perambur, Chennai, Tamil Nadu.
Call: 9282 14 8899 E-mail: devasenaups@gmail.com